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Shipping & Returns
The Spy Store offers many ways to take delivery of your purchase including:
Delivery Options within the United States:
Standard & Expedited Delivery
The Spy Store US dispatches orders daily from one of our 5 local US warehouses in Pennsylvania, Texas, Florida, Nevada, and Utah.
Orders placed before 12:00 PM Eastern Time ship on the same business day.
Shipping Options:
- Free Expedited Shipping (3-Day Shipping within the US only) on orders over USD $99.
- Free Standard Shipping (3-7 Days) on orders over USD $49.
- For orders under USD $49, Standard Shipping costs will be calculated at checkout.
- For orders under USD $99, Expedited Shipping costs will be calculated at checkout.
Please note that the recipient is responsible for any additional import or customs fees, depending on the destination country.
Once the item is posted, the transaction will be marked “Shipped,” and you will receive an email notification. If you have any questions about your order, please contact our customer support team.
The above timeframes are to be used as a guide only. Shipping times are subject to stock availability and exclude clearance/customs delays. Estimates are in business days, and shipping times may vary.
Delivery to Zone 9*
- Zone 9 includes Puerto Rico, Guam, Hawaii, Alaska, Greenland, Virgin Islands, PO Boxes, APO/FPO/DPO.
- Orders received before 12:00 PM Eastern Time ship on the same business day.
- Maximum weight limit of 20lb applies.
- Expedited 3-Day Shipping is not available for Zone 9.
* Standard Shipping to Zone 9 destinations may take longer than 3-7 days.
Overseas Purchases
For overseas purchases, customers are expected to comply with all laws and regulations of the country where they will receive the goods. Before making a purchase, customers must ensure that the item can be lawfully imported, which may be subject to import duties and taxes. We have no control over any additional customs charges or documents required and cannot predict what they may be. As customs policies vary from country to country, please check with your local customs office on the import terms for your country.
Please note international orders may take 4-6 weeks to deliver.
For any questions, please contact us.
Refunds & Returns
The Spy Store US does not offer returns for change of mind. If you encounter any issues with your order, please contact our customer support team first. For more information, please refer to our Return & Refund Policy.
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